Privacy Policy
Effective Date: 10th October 2024
At Evolved Floors, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws. By using our website or services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Transaction Details: Information related to purchases, quotes, and payments.
- Website Usage Data: IP address, browser type, and activity on our website.
- Other Information: Any details you voluntarily provide, such as through forms or surveys.
2. How We Use Your Information
We use your personal information to:
- Provide and deliver our products and services.
- Process quotes, orders, and payments.
- Communicate with you regarding your inquiries or orders.
- Improve our website, showroom experience, and customer service.
- Send promotional offers, newsletters, or updates (you can opt-out anytime).
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party contractors who assist with our operations (e.g., delivery, installation, payment processing).
- Legal Authorities: When required by law or to protect our rights.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage systems and restricted access to sensitive data.
5. Cookies and Website Tracking
Our website uses cookies to enhance your browsing experience and collect usage data. You can disable cookies in your browser settings, but this may affect website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccuracies.
- Opt-out of marketing communications.
To exercise these rights, please contact us using the details below.
7. Contact Us
For questions or concerns regarding this Privacy Policy or your personal information, please contact us:
Evolved Floors
Unit 4, 6-8 Enterprise St, Molendinar QLD 4214
📞 Phone: [Insert Contact Number]
📧 Email: [Insert Contact Email]
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.